AVOIDING SEGMENTED DEVICES OR THIN NETWORK

A segmented network is when there are two separate “clouds” of coverage that cannot communicate with each other. This is usually caused when there is too much distance between devices. A thin network is where the devices are almost close enough together, and therefore they sometimes connect, and sometimes they do not. 

Symptoms:

• Some devices are operable from the app sometimes, but not others.
• Some devices do not turn on/off on schedule or according to scenes.
• Some devices are “offline” and not reachable by the Avi-on Remote Access Bridge. Therefore, they are not operable remotely.

Solution

The solution is the same in either case: add devices to the network and/or re-locate selected devices to improve coverage. Details below.