Getting Started
- Not receiving registration or password reset emails? Update your spam settings
- How to Create an Avi-on App Account
- How do I reset or change my password?
- How do I use the “My Account” web access page?
- Change Email Address
- How do I transfer devices to another account?
- How do I get an Avi-on Premium Account?
- How do I get started with Avi-on compatible products?
- Adding Devices
- Naming devices and adding pictures of devices
- How do I remove a device from my account?
- What does the flashing light on the Avi-on Movable Switch mean?
- How does the Avi-on Movable Switch work?
- How do I contact Jasco (Manufacturer of GE Brand Products)?
- Factory reset of device – last resort
- Avoiding Segmented Devices or Thin Network
- How do I setup the Avi-on Movable Switch?
- What smartphones/tablets and operating systems are compatible with the Avi-on app?
- Why do some Android devices have connection problems?
- Why does the quality of my Android or Apple phone or tablet impact my range or product experience?
- How do I identify my device’s model?
- Why is the iPhone 4 and older generations not supported by the Avi-on app?
- Why are the 1st and 2nd generation iPads not compatible with the Avi-on app?
- iOS 7 End of Support
- Why is the 4G iPod touch and older generations not compatible with the Avi-on app?
- How do I set up and use the Avi-on app?
- Logging in and out of your Avi-on Account
- Taking the Avi-on App Tour
- Scheduling your Devices
- What’s New with the Avi-on App?
- Navigating the Avi-on App and Edit Screens
- Can I use multiple phones or tablets to connect to my Avi-on network?
- Turning a device on, off, or dim
- How do I edit or change a schedule?
- How to Remove or Delete a Schedule
- How to adjust dimming levels for a device within a Scene.
- What are Scene Transitions and How do they Work?
- How does the Sunrise/Sunset feature work?
- How does random scheduling work?
- Setting up a countdown
- How do I group devices together and edit those groups?
- How do I delete a group?
- What is many-to-many control on the Avi-on app?
- When I’m logged in, how do I skip the tour?
- How do I repeat the tour?