Occasionally it may be helpful to power cycle the device to restart the processor. This can be needed if an over-the-air update has failed, or as a result of a brown out from unusual line power surges.
The method for power cycling the device depends on the device type. Look for your device type below:
Note, Power Cycling is not the same as a Hard Reset.
A power cycle may restore function if the the unit is stopped and will not harm the device or system in any way.
A hard reset will NOT improve the device condition and will result in breaking the link between the user account and device. We do not recommend performing a hard reset except in specific conditions where you wish to add the device to a new user account and do not have access to the original account login credentials.
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