If you have any trouble linking your Amazon linking your account, below are some possible problems and solutions:
There are two ways to link, using the Alexa mobile application and a Web browser
Mobile Application issues:
If you are sure that your Amazon and Avi-on accounts are correct, then the Amazon Alexa/Avi-on link could be having problems. This could be either Amazon or Avi-on. We monitor this link constantly, but sometimes Amazon has an outage that we cannot fix until Amazon updates their system.
If the link is failing, you can try linking doing using a web browser.
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