“It turns off ok but fails to turn on”
“Sunset and sunrise are unreliable”
Perceived unreliability of schedules is often because of an unstable power (electricity) source for the device, an overloaded circuit.
As a result, users have the impression that the schedule is unreliable, when in fact, it is actually the power that is unreliable and the Avi-on device is actually operating normally. This can be frustrating for the user, as the outages may be quite short to the point that the user does not know that they have happened.
If your schedules are not running reliably, first read this article and take these steps first to Verify/Fix Schedules.
If none of those steps work, then you may need to relocate the switch to a different circuit or review the connected devices to make sure you are not overloading circuit. Common overloading conditions can include:
Why Power Outages Affect Your Schedules
Unstable power causes Avi-on products to use their “safety mode” and default to the OFF state. As a result, users have the impression that the schedule is unreliable, when in fact, it is actually the power that is unreliable and the Avi-on device is actually operating normally.
For example, if you have a heater on the same circuit that operates at the same time each day, it may cause enough irregularity in power to cause the switch to lose it’s clock setting. Also, your power company may fluctuate the power in very short “micro outages.”
Example of Expected Schedule Behavior After Power Outage
Here is an example of this behavior from a scheduled device that is already turned on.
At some point in time in between ON events, the power supplying the device fluctuates enough for the device to experience an outage. The device would reboot, and by default, the device starts in the OFF position. That would give the user the impression that the schedule did not work. In fact, the device came on, experienced a power outage, lost it’s clock time and then came back on in the off position.
So, if the user checks the device’s clock time on the info screen, it will show the correct time, misleading the user into thinking the clock was ok all the time.
24/7 Clock Synchronization with the Avi-on Remote Access Bridge
If you would like to have your schedules synchronized with the Internet 24/7, then get an Avi-on Remote Access Bridge. The RAB is a simple, plug-in device that both synchronizes your devices clocks after power failures, and it gives you remote access to your Avi-on products from anywhere in the world. Order one at Avi-on.com
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