A segmented network is when there are two separate “clouds” of coverage that cannot communicate with each other. This is usually caused when there is too much distance between devices. A thin network is where the devices are almost close enough together, and therefore they sometimes connect, and sometimes they do not.
Symptoms:
Solution
The solution is the same in either case: add devices to the network and/or re-locate selected devices to improve coverage. Details below.
When this occurs, you may experience the following behavior:
Cloud of Coverage
Mesh devices create a cloud of coverage. If you are anywhere in the cloud, then you will be able to control any other device inside the cloud
Range
Devices typically achieve 60-100 feet point to point, indoors and out. Please make sure that all of your devices are within range of each other to form a solid mesh connection, especially if you are only using outdoor products.
Solutions
In order to solve this issue, the most straight forward options are as follows:
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