Commissioning SERVICES & Appointments



Avi-on provides free how-to videos, FAQs, and documentation


Pre-paid remote startup with Avi-on LTE or WiFi Bridge

Visit site

Pre-paid onsite startup with a certified Avi-on technician 

as available

Scheduled basic remote support with a qualified Avi-on technician

Four Types of
Project Startup & Support

Save time and money and increase schedule flexibility with remote startup and support via an Avi-on LTE Bridge.

EVERY project manager, contractor, or electrician should use the Project Manager’s Startup Checklist, which includes all of the links shown below

FOUR types of Avi-on startup & support to help your project run smoothly

  1. Free DIY Small Project Startup training and video how-tos for use with the Avi-on Mobile Commissioning App. See Project Manager’s Startup Checklist and supporting links above
  2. REMOTE paid startup with an Avi-on LTE Bridge. 
    • Startup begins when the Electrician starts installing fixtures and controls
    • Please use the Project Manager’s Startup Checklist, use the ZoneScanner App from the start, AND install the LTE Bridge as soon as there is power at the site
    • Please choose (2) below and provide advance notice of 5 to 10 business days so we can accomodate your schedule
  1. SITE VISIT paid startup
    • All site visits begin with remote assessment of the network to assist the electricians with resolving wiring and fixture issues. Please install the Avi-on LTE Bridge as soon as there is power, use the ZoneScanner App to install controls and assign zones, and then contact Avi-on via this form to schedule remote assistance
    • Site visits require that the project be delivered fully powered prior to arrival according to the Project Manager’s Startup Checklist, that an electrician is available to address any questions, and that the Avi-on technician has been able to do remote assessment and startup
    • Please choose (3) below and provide 2 to 3 weeks of advance notice to prep and plan for the site visit. 
  1. ‘AS AVAILABLE’ remote support. For questions that cannot be answered using the links provided above, Avi-on offers ‘as available’ remote support via an Avi-on LTE Bridge 
    • Many issues can be resolved remotely, often at no cost. Large, complex, or remote startup will be provided an estimate
    • This service is for ‘quick questions’ only, and it is not a replacement for paid remote startup
    • Scheduling times are requests only, we cannot guarantee that a technician is available at your preferred time
      • If your project does not have an LTE Bridge, you may purchase one, or there is the possibility of borrowing one from your local agent representative

Contact Commissioning

Click Here

Avi-on US Sales Regions


Contact Form

for any project

Innovative services and support

Patented Avi-on gateway-free technology makes installing a Single Mesh network the easiest in the industry. The Avi-on motto, No gateways, no routers, no IT hassles, rings so true that many partners choose to setup their own projects.  Our advanced commissioning and installation tools reduce daunting tasks to a few clicks on a mobile device, while the extensive Avi-on Video Training Library educates in great detail.  

When projects require assistance, Avi-on provides service options like no other lighting controls provider. Partners can choose their own level of service from: 

    1. Remote Commissioning nodes with Avi-on “touchless” service or 
    2. Complete customized service provided with On-Site Commissioning 

featured products

The Avi-on family of products consists of load controllers, sensors, wall stations and connectivity products that work together in one big happy family.  Load controllers manage dimming, schedules, scenes, groups/zones and more while the sensors are able to detect motion with all new state-of-the-art features. These products work seamlessly with the Av-ion cloud to provide a robust wireless ecosystem.