Please answer a few questions to help us better serve your needs.



2700 Rasmussen Rd, Suite L-10 Park City, UT 84098


(877) 284-6687 – Sales
(877) 284-6689 – Commissioning
(877) 284-6695 – Residential

Avi-on Return, Exchange, & Warranty Policy

Avi-on has a zero manufacturing defect policy. Avi-on requires the return of hardware products for credit towards a return or exchange. Depending on the condition and timing of product returns, the following credits will be applied.

Unused product in unopened boxes

  • 100% credit if returned within 90 days of shipment
  • 90% credit if returned within 180 days of shipment
  • No returns after 180 days of shipment

Unused product in opened boxes

  • 75% credit if returned within 180 days of shipment

Products damaged by installation and/or used products

  • No credit

Avi-on Warranty

  • After 180 days from shipment, all returns will be handled exclusively through the Avi-on warranty process
  • All suspected hardware failures must be returned to Avi-on for engineering inspection
  • For 5 years from shipment, Avi-on will replace any failed unit with a functional equivalent. The failed unit must be shipped to Avi-on to qualify for a replacement. Avi-on does not cover the cost of device removal, reinstallation, or return shipping. See our standard terms and conditions at for complete warranty information

featured products

The Avi-on family of products consists of load controllers, sensors, wall stations and connectivity products that work together in one big happy family.  Load controllers manage dimming, schedules, scenes, groups/zones and more while the sensors are able to detect motion with all new state-of-the-art features. These products work seamlessly with the Av-ion cloud to provide a robust wireless ecosystem.