Avi-on has a zero manufacturing defect policy. Avi-on requires the return of hardware products for credit towards a return or exchange. Depending on the condition and timing of product returns, the following credits will be applied.
Unused product in unopened boxes
Unused product in opened boxes
Products damaged by installation and/or used products
Please complete the following form for return or exchange of Avi-on products. Avi-on will respond to the email on this form within 3-5 business days