Smartphones/tablets compatibility

Check smartphones/tablets and operating systems compatibility

The Avi-on network is compatible with iOS and Android devices that support Bluetooth® Low Energy (BLE).

Since 2012, almost all smartphones support both Classic Bluetooth and BLE. BLE support was introduced in iPhone 4 and Android 4.3. BLE is also supported by most Windows, Linux, and Mac devices. Learn More

Avi-on Apps are offered on iOS and Android operating systems.  Due to the huge number of devices that exist on the market, we can’t guarantee that the app will work on every single option.

PRO TIP: Make sure phones and tablets are updated to the current version of iOS and Android as well as the latest version of the Avi-on App. If Apple and Google do not support your device, then Avi-on is unable to support it.

Bluetooth Radio Issues

Android phones are all manufactured by different companies. As a result, the quality of the phones varies dramatically. 

  • The quality of the bluetooth radio in the phone matters. Some Android phones have half the range of an iPhone. This means that some Android phones cannot successfully operate Avi-on products.
  • The uneven quality of Android phones is frustrating to both the customer and to Avi-on because it dramatically impacts the customer’s experience. Poor quality Android phones provide a very very poor product experience.

Phones and Tablets With Known Problems with BLE

Here is a list of smartphones and tablets that may have connection difficulties because they either have poor quality Bluetooth radios and/or they do not have a BLE 4.0 radio at all.

THIS LIST IS NOT ALL-INCLUSIVE. As phones get older, and new phones are released, then the performance of different phones vary.

  • Early iPads (early generations don’t have a BLE 4.0 radios)
  • Nexus 4
  • Nexus 7 (some models do not have BLE 4.0 radios)
  • HTC (all models)
  • HTC One Max
  • HTC One X 
  • HTC Sense
  • Moto G (some models have poor quality Bluetooth radios)
  • Moto Droid Ultra
  • Moto Droid Maxx
  • Moto Droid Mini
  • Moto Droid RAZR Maxx
  • Moto (most models)
  • LG G Flex
  • Samsung Galaxy (some early models do not have BLE 4.0 radios)
  • Samsung Note (some models have short ranges that deliver a poor experience)